Terms and Conditions
Welcome to Julian Kitchen! By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.
1. Acceptance of Terms
By using our site and placing an order with Julian Kitchen, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
2. Cash on Delivery (COD) Only
- Payment Method: At Julian Kitchen, we currently only offer Cash on Delivery (COD) as the payment method for all orders. This means that you pay for your order upon delivery.
- No Other Payment Options: We do not accept online payments, credit cards, bank transfers, or any other forms of payment at this time. Orders will be confirmed only with COD as the payment method.
3. Order Processing and Confirmation
- Order Confirmation: Once you place an order, you will receive an order confirmation via [SMS, email, or phone call]. Please ensure your contact information is accurate to avoid delays.
- Availability of Products: All orders are subject to availability. If an item is out of stock, we will inform you promptly and offer an alternative or the option to cancel the order.
4. Delivery Policy
- Delivery Timeline: We aim to deliver orders within the specified time frame, depending on your location. Delivery timelines are estimated and may vary based on factors beyond our control.
- Delivery Charges: Delivery charges, if any, will be communicated at the time of checkout or order confirmation.
- Acceptance of Delivery: You agree to be available at the provided address to accept the delivery of your order. Failure to accept delivery may result in cancellation of your order.
5. Return and Refund Policy
- Returns: Returns are only accepted for items that are damaged or defective upon arrival. Please inspect your order upon delivery and contact us immediately if there is an issue.
- Refunds: If eligible for a return, we will process a refund via [method used to refund COD payments, e.g., bank transfer]. Refunds are only available if the return is made within the specified time frame and the product is in its original condition.
6. User Responsibilities
- Accurate Information: You agree to provide accurate and complete information for order processing and delivery. Julian Kitchen will not be responsible for any delays or issues arising from incorrect information provided.
- Use of Products: Our products are intended for personal use only. We are not liable for any damages resulting from misuse or improper handling of our products.
7. Intellectual Property
All content on the Julian Kitchen website, including text, images, logos, and design elements, is the property of Julian Kitchen and is protected by copyright and other intellectual property laws. Unauthorized use of our content is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Julian Kitchen shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
9. Changes to Terms and Conditions
Julian Kitchen reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and the effective date will be revised accordingly. Continued use of our site after any changes constitutes your acceptance of the new Terms and Conditions.
10. Contact Us
For any questions or concerns regarding these Terms and Conditions, please reach out to us at: [email protected].